FAQs


 

Where is the convention?

The convention is held at the DCU Center, located at 50 Foster Street, Worcester MA.  Concerts will take place at the Worcester Palladium, one block away at 261 Main Street, Worcester MA.

 

How do I get tickets?

Tickets are available at the DCU Center and Palladium box offices, www.ticketfly.com, www.ticketmaster.com and FYE stores.

 

What are the hours?

The convention is open 5pm-10pm on Friday, 11am-9pm on Saturday and 11am-5pm on Sunday.  The celebrity area closes one hour earlier each day, and the concerts run later than the convention.

 

Do I have to be 21?

All of our events are all ages, unless otherwise noted.

 

Can I wear a costume?

Costumes are encouraged (we even have a costume contest!).  That being said, this is a family friendly show so costumes must be rated PG and no weapons of any kind will be allowed in the venue.  If it wouldn’t make it past airport security it won’t make it past our security.  We reserve the right to deny entry or confiscate items (you will get them back at the end of the day) if we feel they may cause harm.

 

Do I have to pay for autographs?

You do have to pay for autographs, which tend to go between $20-$40 (not decided by the convention).

 

Can I bring my own item to be signed?

You may bring your own item to be autographed.  We do not allow weapons of any kind in the venue, so please don’t bring a chainsaw for someone from Texas Chainsaw Massacre to sign.

 

What if I don’t have my own item?

If you don’t have your own item, you can get something at the show.  The guests have items on their tables, and the autograph is generally included in the price.  There are many vendors at the show that will have items related to the guests as well.

 

Can I take photos with the guests?

You can take a picture with the celebrities in most cases.  Some guests will take a picture at their table for no extra charge as long as you buy an autograph.  Some guests charge extra to take a picture.  Some guests will only do professional photo ops, which are sold separately and done in a separate room.  None of this is decided by the convention.  Also, guests generally don’t take pictures for free.  If you had flash bulbs going off in your eyes over and over all day for three days, you wouldn’t do it for free either.

 

What are professional photo ops?

The professional photo ops are done in a separate room by a professional photographer.  The guest poses with you in front of a backdrop and within an hour you will be able to pick up your photo, which is printed on 8X10 paper.  These move very quickly and the guest does not have the time to chat or sign anything.  That is done at their autograph booth.

 

Does everyone do professional photo ops?

Not every celebrity does the professional photo op.  Most do photos at their table.  Some do both.  In rare cases a guest will only do the professional photo op.

 

How much do autographs/photos cost?

Celebrities will have signs at their table with prices.

 

Besides celebrities and concerts, what else is there to do?

Plenty!  There is a huge vendor room.  Q&A panels run throughout the day.  There is a film festival that shows shorts and full-length features all weekend.  There are seminars for adults and kids alike, and we even have a costume contest!  The list of events is usually posted on www.rockandshock.com about a week before the show.

 

What’s the best way to carry around all my cool stuff?

Bring something to keep your things in.  Messenger bags work well for 8X10 photos and can hold many other items you might buy at the show.  If you’re bringing a poster to be signed, get a poster tube to keep it safe.  If you’re getting 8X10s you might want to buy some plastic sleeves to keep them safe.  In all cases, make sure your autograph is dry before putting it away or the ink may run and ruin your collectible.

 

Can I use a credit card at vendor and celebrity tables?

Many vendors and some guests have the ability to take credit cards, but it’s a good idea to bring plenty of cash.  Try to have an assortment of bills.  Making change can be difficult if people pay with big bills, especially at the beginning of the day.  Exact change is ideal!  Also, don’t rely on the ATMs to have money.  They tend to run out quickly and may not be refilled over the weekend.

 

What part of the DCU Center has the convention?

The convention takes place mostly on the bottom floor of the DCU Center.  The main room has the celebrities and vendors.  At the other end of the hall is the Q&A room.  On the third floor is the movie room, which is accessible by the escalator in the main hallway.

 

Where are the concerts?

The concerts take place at the Palladium, which is one block away from the DCU Center on Main Street.

 

Can I buy tickets at the door?

If you don’t buy your ticket in advance, you can buy them at the door.  There are many options, though, so click on the Tickets tab on www.rockandshock.com for all of the information.

 

How do I get there?

If you are driving to the show, there are several parking facilities within a few minutes’ walk of the DCU Center.  Parking prices average $10 per day.  For directions, click “Directions” under the “Info” tab on www.rockandshock.com

 

Are there hotels nearby?

There are several hotels near the DCU Center, ranging from directly across the street to a few minutes’ drive away.  Click “Hotels” under the “Info” tab on www.rockandshock.com for more information.

 

Where can I get food?

There is a snack bar located inside the main convention room.  If you want to get out for a break, there are several restaurants in the area, including our own Paris Café right next to the Palladium.

 

Any other advice?

Have fun!  With that said, act responsibly and appropriately.  Don’t be time vampires with celebrities.  Don’t stand across from a guest’s booth taking photos because you don’t want to buy their autograph/photo.  Have respect for the celebrities, workers and your fellow fans.  If you don’t, you may be asked to leave and you will not receive a refund.